Pricing Plans
SME Plan
Up to 5 teams
Unlimited incidents
Email notifications
AI ready
$2,500 per year
Enable AI for an additional $500 per year
Regional Plan
Up to 15 teams
Unlimited incidents
Email notifications
AI ready
$6,750 per year
Enable AI for an additional $1,200 per year
Global Plan
Up to 25 teams
Unlimited incidents
Email notifications
AI ready
$10,000 per year
Enable AI for an additional $1,600 per year
Enterprise Plan
More than 25 teams
Unlimited incidents
Email notifications
AI ready
Contact us for tailored pricing
Save 10% with a 2-year plan paid upfront.
AI-Ready Features
Incident Manager includes built-in support for AI features. To activate AI, your organisation will need an API key from a supported provider (e.g., OpenAI, Anthropic). Once you have an API key, contact us to enable AI capabilities for your organisation.
Personalized Onboarding & Setup
Getting started is easy with our Setup Concierge service, available to all new customers. We’ll help configure your organization, teams, and workflows, ensuring a smooth and hassle-free transition so you can focus on what matters—managing incidents effectively.
Expert Support, When It Matters Most
We don’t just help you get the most out of the application—we bring real-world crisis management expertise. Whether you're using the platform for routine operations or navigating a live crisis, our team provides practical guidance and responsive support to ensure you stay in control.
Special Pricing for NGOs & Non-Profits
We’re committed to supporting organisations that make a difference. Special pricing and tailored plans are available for NGOs and non-profits— contact us to find the right fit for your mission.
Customised Installation
Need to host Incident Manager on your own infrastructure? We offer customised deployments to your servers, with optional support for ongoing patching, updates, and infrastructure maintenance.
Free Demonstration
Contact us to schedule an online demonstration of Incident Manager.