Pricing Plans

SME Plan

Up to 5 teams

Unlimited incidents

Email notifications

AI ready

$2,500 per year

Enable AI for an additional $500 per year

Regional Plan

Up to 15 teams

Unlimited incidents

Email notifications

AI ready

$6,750 per year

Enable AI for an additional $1,200 per year

Global Plan

Up to 25 teams

Unlimited incidents

Email notifications

AI ready

$10,000 per year

Enable AI for an additional $1,600 per year

Enterprise Plan

More than 25 teams

Unlimited incidents

Email notifications

AI ready

Contact us for tailored pricing

Save 10% with a 2-year plan paid upfront.

AI-Ready Features

Incident Manager includes built-in support for AI features. To activate AI, your organisation will need an API key from a supported provider (e.g., OpenAI, Anthropic). Once you have an API key, contact us to enable AI capabilities for your organisation.

Personalized Onboarding & Setup

Getting started is easy with our Setup Concierge service, available to all new customers. We’ll help configure your organization, teams, and workflows, ensuring a smooth and hassle-free transition so you can focus on what matters—managing incidents effectively.

Expert Support, When It Matters Most

We don’t just help you get the most out of the application—we bring real-world crisis management expertise. Whether you're using the platform for routine operations or navigating a live crisis, our team provides practical guidance and responsive support to ensure you stay in control.

Special Pricing for NGOs & Non-Profits

We’re committed to supporting organisations that make a difference. Special pricing and tailored plans are available for NGOs and non-profits— contact us to find the right fit for your mission.

Customised Installation

Need to host Incident Manager on your own infrastructure? We offer customised deployments to your servers, with optional support for ongoing patching, updates, and infrastructure maintenance.

Free Demonstration

Contact us to schedule an online demonstration of Incident Manager.